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Customer Service Assistant
Falkirk Council
Falkirk
On-site
GBP 25,000 - 26,000
Part time
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Job summary
An established industry player is seeking enthusiastic individuals to join their team at a renowned visitor centre. As a customer service assistant, you will play a crucial role in delivering a 5-star experience for all visitors. This part-time position requires individuals with catering experience who are organized, passionate, and eager to learn. You will work on a flexible rota, including weekends, contributing to a vibrant team environment. Enjoy generous annual leave and pension benefits while making a positive impact in the community. If you have a passion for customer service, this opportunity is perfect for you.
Benefits
Qualifications
- Enthusiastic individuals with a passion for customer service.
- Catering experience and a positive attitude are essential.
Responsibilities
- Provide a 5-star visitor experience at the Helix Visitor Centre.
- Work as part of a team and assist in catering services.
Skills
Job description
Location: Visitor Centre The Helix Falkirk, FK2 7ZT
Salary: £25,311 - £25,581 per year pro rata
Contract Type: Temporary
Position Type: Part Time
Hours: 10.25 hours per week
We are looking for enthusiastic individuals with a passion for great customer service to join our team at the 5-star rated Helix Visitor Centre next to The Kelpies. As a customer service assistant, you will be the face of our business and will help provide a 5 star visitor experience for all visitors to The Helix. We are looking for individuals with catering experience who display a positive attitude, are passionate, organised and can successfully work as part of a team. A strong willingness to learn is also critical.
As an employee of Falkirk Council, you would be entitled to the following:
- Generous annual leave entitlement
- Pension
You will work 2 shifts per week across a four week rota. Weekend work will be required.
This post is temporary until October 2025 due to service requirement.
If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.
If you have any questions about the role or would like more details about the contracted hours, please contact Jonathan Reid on 01324 590600.
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