Customer Service Assistant

Cameron Clarke Associates; Enfield; On-site; GBP 27,000; Full time

Job summary

A fast-growing company in Enfield is seeking a Customer Service Assistant to handle inbound and outbound customer calls, ensuring effective resolution of enquiries and complaints. This office-based role offers a professional environment with opportunities for progression and development, including full in-house training.

Benefits

Canteen

Company events

Full in-house training

Free parking

On-site parking

Transport links

Qualifications

• Substantial computer skills.
• Experience in handling customer inquiries.

Responsibilities

• Answer inbound calls.
• Resolve customer enquiries and complaints efficiently.
• Make outbound calls.

Skills

Outstanding communications skills

Time management skills

Job description

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Customer Service Assistant | Enfield – Office based | Monday to Thursday 9am-6pm and 9am-5pm on Friday | £26,832pa

Our client is a fast-growing company, with their head offices located in Enfield. They pride themselves on their professional yet welcoming working environment.

To succeed in this role, you will have substantial computer skills and experience with handling calls to fulfil a high volume of customer enquiries.

This is an excellent opportunity for a hardworking individual to join a great team with the possibility of progressing within the company.

Are you the right person for the job?

• Outstanding communications skills
• Adequate organisation and time management skills
• Reliably commute or plan to relocate before starting work

What will your role look like?

• Answer inbound calls
• Make outbound calls
• Answer email-based enquiries
• Resolve customer enquiries and complaints efficiently

What can you expect in return?

• Canteen
• Company events
• Full in-house training will be provided by skilled staff members
• Free parking
• On-site parking
• Transport links

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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