Customer Service Assistant

Your Co-op; Curbridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused retailer based in Curbridge is seeking a Customer Services Assistant. This role involves ensuring a fantastic store experience, providing speedy checkout, and maintaining store presentation. Ideal candidates will be customer-focused, enthusiastic, and flexible with shift timings. Joining offers great benefits, including discounts and paid volunteering hours.

Benefits

60% discount on childcare fees

20% discount on food shopping

Up to £500 off holidays

Financial wellbeing app

Paid volunteering hours

Mental health support

Training and development programs

Qualifications

• Ability to deliver excellent store experiences.
• Strong communication skills with customers and team members.
• Enthusiastic and resilient during demanding times.

Responsibilities

• Provide a fantastic store experience to customers.
• Ensure a speedy and convenient checkout process.
• Maintain store presentation and replenish stock.

Skills

Customer focused

Communication

Enthusiasm

Flexibility

Approachability

Job description

Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of a business that puts people at the heart of everything they do.

We are looking for someone who can:

• Go the extra mile to ensure customers have a fantastic store experience
• Provide customers with a speedy and convenient checkout process
• Ensure the store looks presentable for customers
• Replenish stock to ensure customers can purchase our wide variety of products
• Be actively involved with social activities and during-work-time volunteering hours to support your local community

To be successful in this role, you will need to be:

• Customer focused and deliver excellent store experiences
• A natural ability to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Flexible to work a range of shifts, ranging from daytimes to evenings and weekends
• Confident and have a friendly, approachable nature

Joining us means you will be part of something amazing and it also means you will have access to great benefits including:

• 60% discount on your childcare fees
• Save 20% on your food shopping expenses
• Get up to £500 off your next holiday
• Benefit from Wagestream - our financial wellbeing app
• Earn paid volunteering hours to give back to your community
• Access GroceryAid for dedicated colleague mental health support
• Engage in full training and accredited development programs