Customer Service Assistant

THE SOUTHERN CO-OPERATIVE LIMITED; Crampmoor; On-site; GBP 10,000 - 14,000; Part time

Benefits offered by this job

20% colleague discount

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Job summary

The Southern Co-operative Limited in the United Kingdom is seeking a part-time Customer Service Assistant to help customers, keep shelves stocked, serve at the checkout and maintain a clean, welcoming store environment.

As a members-owned co‑operative, we put people first and support your career with courses or apprenticeships, plus a generous benefits package including 20% colleague discount, healthcare, a Nest pension and cycle-to-work scheme.

Qualifications

• Must have a genuine enthusiasm for great customer service.
• Be proactive and ready to help in a fast-paced environment.
• Collaborate with colleagues to deliver a welcoming shopping experience.

Responsibilities

• Assist customers with queries and provide information.
• Keep shelves stocked and shelves looking tidy and attractive.
• Serve on the checkout and process transactions.
• Maintain a clean, safe and welcoming store environment.

Skills

Customer service

Team player

Can-do attitude

Willingness to help

Job description

Customer Service Assistant - Be the Friendly Face of Your Community

Looking for a part-time role that's full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone's day.

Our stores are more than just places to shop - they're community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won't just help things run smoothly - you'll be playing a vital role in people's daily lives, especially for those who need us most.

A genuine enthusiasm for great customer service

• A hands-on, can-do attitude
• A team player who's always ready to help
• A willingness to get stuck into tasks like:
• Helping customers with queries
• Keeping shelves stocked and looking great
• Serving on the checkout
• Keeping the store clean, safe and welcoming

But this role is more than what happens in-store. We're all about community - so we're looking for someone who's ready to get involved and make a difference.

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first - and it's no different for our colleagues. You'll be part of a great team and also get the chance to grow your career - whether this is an internal course or an apprenticeship, we're here to support your choices.

You'll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.