Customer Service Assistant

THE SOUTHERN CO-OPERATIVE LIMITED; Chandler's Ford; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Colleague discount

Healthcare plans

Employee assistance

Shopping discounts

NEST pension

Cycle to work

Referral scheme

Job summary

Southern Co-op is looking for a part-time Customer Service Assistant to be the friendly face of our community stores. You’ll help customers, keep shelves tidy, and operate the till with a smile, making every visitor feel welcome.

Join a cooperative that puts people first, with benefits like staff discounts, wellbeing support, and opportunities to grow through courses or apprenticeships. If you’re energetic, service-oriented, and ready to contribute, apply today.

Qualifications

• Enthusiasm for great customer service.
• Hands-on, can-do attitude.
• Team player always ready to help.
• Role includes assisting customers, stocking shelves, operating checkout, and keeping the store clean and welcoming.

Responsibilities

• Assist customers with queries and provide friendly service.
• Keep shelves stocked and neatly presented.
• Operate the checkout and handle transactions.
• Maintain a clean, safe, and welcoming store environment.

Skills

Customer service

Teamwork

Positive attitude

Job description

Customer Service Assistant - Be the Friendly Face of Your Community

Looking for a part-time role that's full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone's day.

Our stores are more than just places to shop - they're community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won't just help things run smoothly - you'll be playing a vital role in people's daily lives, especially for those who need us most.

A genuine enthusiasm for great customer service

• A hands-on, can-do attitude
• A team player who's always ready to help
• A willingness to get stuck into tasks like:
• Helping customers with queries
• Keeping shelves stocked and looking great
• Serving on the checkout
• Keeping the store clean, safe and welcoming

But this role is more than what happens in-store. We're all about community - so we're looking for someone who's ready to get involved and make a difference.

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first - and it's no different for our colleagues. You'll be part of a great team and also get the chance to grow your career - whether this is an internal course or an apprenticeship, we're here to support your choices.

You'll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.