Customer Service Assistant

Compass Group UK; Coventry; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Learning and development

Job summary

Compass Group UK&I is seeking a Customer Services Assistant to join the Defence team on a full-time basis, contracted to 35 hours per week. You will work in a fast-paced catering environment, delivering excellent customer service and representing Defence with a positive brand image.

You’ll handle cash, maintain food hygiene standards, work well under pressure, and be a strong team player with a can-do attitude, aiming to grow within a supportive, recognised employer.

Qualifications

• Experience in a catering-related role is advantageous but not essential.
• Demonstrates an enthusiastic can-do attitude and a passion for delivering excellent customer service.
• A strong team player who thrives under pressure and maintains reliability and timekeeping.

Responsibilities

• Preparing delicious, high-quality food that delights clients and customers.
• Creating attractive food and counter displays.
• Representing Defence and maintaining a positive brand image.
• Handling cash and operating the cash register.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Customer service

Team player

Timekeeping

Reliability

Safety mindset

Enthusiastic attitude

Cash register

Tools

Cash register

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0308/42857001/52779986/BU #Energy

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.

We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.

We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!