Customer Service Assistant

Mole Valley Farmers Limited; Cirencester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in agricultural retail is seeking a Customer Service Assistant in Cirencester. In this permanent, full-time role, you will be the face of the store, providing excellent service to our customers while supporting product displays and handling inquiries. This position offers a competitive salary, training opportunities, and various employee benefits.

Benefits

Pension matching up to 5%

25% staff discount

Free on-site parking

33 days holiday

Training and development opportunities

Career progression opportunities

Salary Finance

Life Assurance

Employee Assistance Programme

Qualifications

• Positive attitude and willingness to learn.
• Ability to engage with customers.
• Motivated and knowledgeable about products.

Responsibilities

• Provide assistance at the tills and help customers.
• Create enticing product displays.
• Respond to customer requests efficiently.

Skills

Customer service

Communication

Product knowledge

Job description

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We have the following vacancies:

• Permanent, Full-Time, 40 hpw
• Temporary, Full-Time, 40 hpw
• Temporary, Part-Time, 20 hpw working 06.00-10.00

Salary: Starting from £11.44(Ages under 19: £9.14) with the ability to earn more through experience and gaining qualifications such as Forklift, First Aid and RAMA (AMTRA)

Enjoy talking to people?

If so, we’d love you to join our team at Cirencester and play a part of putting the farmer at the heart of everything we do!

What it takes to be a Customer Service Assistant at Mole Country Stores:

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging , motivated in everything you do and are knowledgeable about our products . We’ll teach you the rest!

What you will be doing:

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.

What’s in it for you:

You can expect to work as part of a great team with opportunities for training and development, we’re offering a competitive salary and benefits package.

• Scottish Widows contributory Pension – company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Salary Finance
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.