Customer Service Assistant

TN United Kingdom; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job description

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“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

Purpose

Palmer Gardens is a small horticultural focused garden centre where plant quality, great food and excellent customer service are our core values. We combine this with a training department where young adults with individual needs learn retail, hospitality and life skills which will help them gain meaningful employment.

You will have:

• Previous experience of working in Retail or a customer services environment
• People centred in a commercial framework, takes accountability for results
• Provides a best in class service to all clients internal and external

Location: Trowbridge, Wiltshire

Employee Benefits

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan