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Customer Service Assistant

Mole Valley Farmers Limited

Canterbury

On-site

GBP 40,000 - 60,000

Part time

30+ days ago

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Job summary

Join Mole Valley Farmers Limited as a Customer Service Assistant in Canterbury, where you will play a crucial role in delivering an excellent shopping experience. This part-time position offers great training opportunities, an engaging work environment, and a competitive benefits package, including a contributory pension and staff discounts.

Benefits

Contributory Pension - company will match up to 5%
Up to 25% staff discount in store
Free parking on site
33 days holiday inclusive of bank holidays
Excellent training and development opportunities
Career progression opportunities
Salary Finance
Life Assurance
Employee Assistance Programme with Retail Trust

Qualifications

  • Confident and engaging attitude required.
  • Knowledgeable about products to assist customers.
  • Motivated to provide a fantastic shopping experience.

Responsibilities

  • Serve customers on the tills.
  • Create enticing displays.
  • Respond to customer requests efficiently.

Skills

Customer focus
Engagement
Motivation
Product knowledge

Job description

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  • Permanent, Part-time, 8 hours per week, working Saturday 8:30 am until 5:30 pm
  • Permanent, Part-time, 16 hours per week, working Tuesday - Friday 10 am until 2 pm

Salary: Starting from £11.44 (Ages under 19: £9.14) with the ability to earn more through experience and gaining qualifications such as Forklift, First Aid, and RAMA (AMTRA)

Enjoy talking to people?

If so, we’d love you to join our team at Canterbury and play a part in putting the farmer at the heart of everything we do!

What it takes to be a Customer Service Assistant at Mole Country Stores:

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging, motivated in everything you do, and are knowledgeable about our products. We’ll teach you the rest!

What you will be doing:

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing, or responding to all customer requests in a helpful and efficient manner.

What’s in it for you:

You can expect to work as part of a great team with opportunities for training and development. We’re offering a competitive salary and benefits package.

  • Scottish Widows contributory Pension – company will match up to 5%
  • Up to 25% staff discount in store
  • Free parking on site
  • 33 days holiday inclusive of bank holidays
  • Excellent training and development opportunities
  • Plenty of career progression opportunities
  • Salary Finance
  • Life Assurance
  • Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.

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