Customer Service Assistant

www.findapprenticeship.service.gov.uk - Jobboard; Bishop's Itchington; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused convenience store is seeking a part-time Customer Service Assistant in Bishop's Itchington. In this role, you'll provide excellent customer service, work with a supportive team, and enjoy competitive pay with valuable benefits and training opportunities. Join us to make a positive impact in your community.

Benefits

Competitive salary

Generous staff discounts

Structured training programs

Substantial pension contribution

Increasing holiday entitlement

Qualifications

• Must be positive, flexible, and eager to deliver excellent customer service.
• Good communicator with a 'can do' attitude.
• Passion for convenience retail and products.

Responsibilities

• Create a welcoming atmosphere for customers.
• Work alongside the team to deliver outstanding service.
• Contribute actively to store standards.

Skills

Excellent customer service

Positive attitude

Teamwork

Communication skills

Job description

We are looking for Customer Service Assistants!

Heart of England Cooperative Society is seeking a Customer Service Assistant to join our growing team at our Bishops Itchington convenience food store. This is a permanent, part-time position for 8 hours per week.

About You

As a Customer Service Assistant, you will be positive, flexible, and eager to deliver excellent customer service. A good communicator with a 'can do' attitude, you will work alongside your team to create a welcoming atmosphere for our customers, making us the 'go to' store within our local communities. Your passion for convenience retail and our products will be contagious, and your commitment to going the extra mile will be appreciated.

Life at The Society

Great Place to Work

At Heart of England Cooperative Society, we consider ourselves a family that cares about each colleague's wellbeing. We promote wellbeing and support development through structured training and development programs.

First for Customers

We are recognized as the 'go to' convenience store within our communities, delivering outstanding customer service and maintaining exceptional store standards.

At the Heart of the Community

Our stores are central to the communities we serve. We support local groups, clubs, and good causes, with assistance from our dedicated colleagues and Community & Membership Team.

Rewards & Benefits

We offer a competitive salary of £12.21 per hour, generous staff discounts across our stores and services, increasing holiday entitlement with service, and a substantial pension contribution. We provide structured training to help you develop your career, whether aiming to excel as a Customer Service Assistant or progress to Store Manager. The opportunities are endless!