Customer Service Assistant

B&M Retail; Belfast City District; On-site; GBP 8,200 - 15,000; Part time

Benefits offered by this job

10% discount from week 1

Tannoy portal discounts

In-house learning & development

Job summary

B&M Retail in Belfast is hiring Customer Service Assistants for Park Centre. These permanent, part-time roles offer 16-28 hours per week with shifts between 8am and 9pm, including evenings and weekends.

We value proactive, team-focused individuals and provide on-the-job training, internal development, and career progression opportunities. Discount benefits apply from week 1, with additional store perks and a welcoming, inclusive environment.

Qualifications

• Experience in a fast-paced retail environment or customer service is a bonus, but not essential.
• Flexibility to work 8 hour shifts between 8am and 9pm, including evenings and weekends.

Responsibilities

• Assist customers with shopping needs and inquiries in a fast-paced store environment.
• Support daily store operations and provide excellent service to maintain a positive shopping experience.

Skills

Can-do attitude

Team player

Proactive

Job description

B&M Retail are currently recruiting for Customer Service Assistants to join our team at Park Centre, Belfast!

These are permanent, part-time positions offering 16 - 28 hours per week and will require flexibility to work 8 hour shifts between the hours of 8am and 9pm.

We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession - 80% of our Managers are home grown. But, if that’s not for you, we also offer casual/flexible, part-time roles.

Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work evening and weekend shift patterns.

Our Ideal Candidate Should

• Have a can-do, proactive approach
• Be someone who wants to get the job done
• Be a great team player

We’re big on personality and attitude - experience in a fast-paced retail environment or customer service is a bonus, but not essential.

In Return, We Offer

• 10% discount from week 1, with double discount days through the year
• The Tannoy portal - huge discounts across retail, leisure
• In-house learning and development + career opportunities!

We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.