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Customer Service Assistant

Southern Co-op

Banwell

On-site

GBP 40,000 - 60,000

Part time

4 days ago
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Job summary

Join Southern Co-op as a Customer Service Assistant, a part-time role filled with variety and purpose. In this position, you'll play a vital role in your community, providing exceptional service while helping to maintain a welcoming environment. With the chance to grow your career and numerous benefits, you'll be an integral part of a supportive team.

Benefits

20% colleague discount
31 days of annual leave (incl bank holidays)
Healthcare plans
Employee assistance programme
Generous shopping discounts
NEST pension
Cycle-to-work scheme
Colleague referral scheme

Qualifications

  • A genuine enthusiasm for great customer service.
  • A team player who’s always ready to help.

Responsibilities

  • Helping customers with queries.
  • Keeping shelves stocked and looking great.
  • Serving on the checkout.
  • Keeping the store clean, safe and welcoming.

Skills

Customer service enthusiasm
Team player

Job description

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Customer Service Assistant – Be the Friendly Face of Your Community

Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.

Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

We would love you to have…

  • A genuine enthusiasm for great customer service
  • A team player who’s always ready to help
  • A willingness to get stuck into tasks like: Helping customers with queriesKeeping shelves stocked and looking greatServing on the checkoutKeeping the store clean, safe and welcoming

But this role is more than what happens in-store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

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