Customer Service Assistant

THE SOUTHERN CO-OPERATIVE LIMITED; Andover; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

20% colleague discount

healthcare plans

employee assistance programme

generous shopping discounts

NEST pension

cycle-to-work scheme

colleague referral scheme

much more

Job summary

The Southern Co-operative in Andover is seeking a part-time Customer Service Assistant to be the friendly face in our community stores. You will assist customers, stock shelves, operate the checkout and maintain a welcoming store environment.

We value enthusiasm for great service, a hands-on attitude and being a dependable team player. This role offers varied duties in a supportive, member-owned community setting with opportunities to grow through courses or apprenticeships.

Qualifications

• A genuine enthusiasm for great customer service.
• A hands-on, can-do attitude.
• A team player who's always ready to help.
• Willingness to get stuck into tasks like: Helping customers with queries; Keeping shelves stocked and looking great; Serving on the checkout; Keeping the store clean, safe and welcoming.

Responsibilities

• Helping customers with queries.
• Keeping shelves stocked and looking great.
• Serving on the checkout.
• Keeping the store clean, safe and welcoming.

Skills

Customer service mindset

Team player

Reliable

Job description

Customer Service Assistant - Be the Friendly Face of Your Community

Looking for a part-time role that's full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone's day.

Our stores are more than just places to shop - they're community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won't just help things run smoothly - you'll be playing a vital role in people's daily lives, especially for those who need us most.

A genuine enthusiasm for great customer service

• A hands-on, can-do attitude
• A team player who's always ready to help
• A willingness to get stuck into tasks like:
  • Helping customers with queries
  • Keeping shelves stocked and looking great
  • Serving on the checkout
  • Keeping the store clean, safe and welcoming

But this role is more than what happens in-store. We're all about community - so we're looking for someone who's ready to get involved and make a difference.

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first - and it's no different for our colleagues. You'll be part of a great team and also get the chance to grow your career - whether this is an internal course or an apprenticeship, we're here to support your choices.

You’ll have instant access to a huge selection of benefits, including

• 20% colleague discount
• healthcare plans
• employee assistance programme
• generous shopping discounts
• NEST pension
• cycle-to-work scheme
• colleague referral scheme
• much more