Customer Service Apprenticeship - Clapham Specsavers

Getting In Limited; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits you at a dynamic optical group as a Customer Service Apprentice. In this role, you will provide exceptional service to customers, ensuring they feel welcomed and valued. Your responsibilities will include managing orders, answering calls, and advising customers about their glasses and hearing aids. With a focus on developing your communication and organisational skills, this apprenticeship offers a fantastic pathway into a rewarding career in customer service. Join a family-run business that prides itself on its talented team and commitment to excellence in the optical industry.

Qualifications

• Strong communication and organisational skills are essential for this role.
• Teamwork and administrative skills will enhance customer service.

Responsibilities

• Provide top-notch advice and a warm welcome to customers.
• Efficiently handle orders and answer telephone calls.

Skills

Communication skills

Organisation skills

Administrative skills

Team working

Education

Level 2 Customer Service Practitioner Apprenticeship Standard

Functional Skills in maths and English

Job description

Customer Service Apprenticeship - Clapham Specsavers

Apply From: 11/01/2025

Learning Provider

Delivered by SPECSAVERS OPTICAL SUPERSTORES LIMITED

Employer

SPECSAVERS OPTICAL SUPERSTORES LIMITED

Vacancy Description

• Giving customers top-notch advice
• Giving customers a warm welcome to the store
• Dealing with orders
• Efficiently answering telephone calls to the store
• Advising customers their hearing aids/glasses are ready or delayed as appropriate

Key Details

Vacancy Title

Customer Service Apprenticeship - Clapham Specsavers

Employer Description

Specsavers is a truly talented organisation and the world's largest privately-owned optical group. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family-run business, continuing to go from strength to strength and proud of it.

Vacancy Location

54-56 St. John's Road SW11 1PR

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000295101

Key Dates

Apply From

11/01/2025

Closing Date For Applications

2025-01-22 23:59:59

Interview Begin From

Possible Start Date

2025-01-30 00:00:00

Training

Training to be Provided

• Level 2 Customer Service Practitioner Apprenticeship Standard
• Functional Skills in maths and English (if required)
• Blended on/off-the-job training and location to be confirmed

Learning Provider

SPECSAVERS OPTICAL SUPERSTORES LIMITED

Skills Required

Communication skills, Organisation skills, Administrative skills, Team working

Apply Now