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We are looking for a proactive and customer-focused Customer Service Administrator to join our team. You will be the first point of contact, providing support over the phone, via email and through our job management system. This role is crucial in ensuring customer queries are handled efficiently and directed to the right department for resolution.
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Week: Monday - Friday. 08:30 - 17:00 (30 minute lunch break per day).
Expected Duration: 12 Months