Customer Service Apprentice - Bow Rd

Getting In Limited; London; On-site; GBP 18,000 - 23,000; Full time

Job summary

Join a leading higher education provider as a Customer Service Apprentice at Global Banking School in London. This apprenticeship offers the opportunity to develop key customer service skills while providing essential support to students and staff. You will learn to manage enquiries and contribute to a dynamic team in a professional setting.

Responsibilities

• Handle telephone and email enquiries, resolving issues efficiently and professionally.
• Provide high-quality student administration and support, adhering to service standards.
• Collaborate on team projects and report trends in student enquiries to supervisors.

Skills

Communication skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

IT skills

Team working

Job description

What do you want to search? Keyword Apprenticeship Type Location

Customer Service Apprentice - Bow Rd

Customer Service Apprentice - Bow Rd

, Apply From: 04/06/2025

Learning Provider

Delivered by METAGEDU APPRENTICESHIPS LTD

Employer

GLOBAL BANKING SCHOOL LTD

Vacancy Description

Main Responsibilities:

• Handle telephone and email enquiries, resolving issues efficiently and professionally
• Provide high-quality student administration and support, adhering to service standards
• Resolve enquiries at the first point of contact or escalate complex issues
• Accurately record data and identify resources to support student needs
• Collaborate on team projects and report trends in student enquiries to supervisors

Key Details

Vacancy Title

Customer Service Apprentice - Bow Rd

Employer Description

Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities.Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.

Vacancy Location

Global Banking School, 153-159 Bow Road London E3 2SE

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000323372

Key Dates

Apply From

04/06/2025

Closing Date For Applications

2025-06-30 23:59:59

Interview Begin From

Possible Start Date

2025-07-06 00:00:00

Training

Training to be Provided

• The successful candidate will complete a Customer Service Specialist Level 3 Apprenticeship standard

Learning Provider

METAGEDU APPRENTICESHIPS LTD

Skills Required

Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsIT skillsTeam working

Apply Now