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Customer Service Apprentice 1

Specsavers

Southampton

On-site

GBP 16,000 - 23,000

Full time

23 days ago

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Job summary

Join a leading company as a Customer Service Apprentice in Southampton. You'll receive hands-on experience in delivering excellent customer service in a vibrant retail environment, supported by experienced professionals. This role offers valuable training alongside competitive benefits, enabling you to build skills for your future career.

Benefits

£7.75 per hour
5 days a week work schedule
Specsavers Perks for discounts
WeCare employee support service
Complimentary Headspace subscription
Eyecare discounts for family
Additional day off for birthday

Qualifications

  • Enthusiasm for customer service and teamwork.
  • Ability to communicate clearly with customers.

Responsibilities

  • Welcoming customers into store.
  • Booking in eye tests.
  • Pre-screening patients.
  • Measuring frames.

Skills

Customer Service
Communication
Teamwork

Job description

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Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Customer Service Apprentice at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

Our store

Located in our central Above Bar Street store in Southampton.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

  • £7.75 per hour
  • 5 days a week 8.30am - 5.00pm (including regular weekend working)
  • Specsavers Perks - a portal to a world of great everyday discounts and savings
  • WeCare - our employee support service to help you and your immediate family when you need it most
  • Complimentary subscription to the Headspace app
  • Eyecare and hearcare discounts for you and your family
  • Enjoy an additional paid day off on your birthday to celebrate you!

What we’re looking for?

Some of the responsibilities of this role include:

  • Welcoming customers into store
  • Booking in eye tests
  • Pre-screening patients
  • Providing style advice
  • Measuring frames
  • Taking phone calls

Find out more

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.

For more detailed information about the Specsavers Apprenticeship programme, please click the link below.

Apprenticeships at Specsavers | Specsavers UK Careers

Checked all the boxes? This job will closed when it's filled, so don't delay, apply today!

Seniority level
  • Seniority level
    Internship
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales, Other, and Customer Service
  • Industries
    Retail

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