Customer Service Apprentice

Specsavers; Greater London; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Pension auto-enrolment

Specsavers Perks

WeCare support service

Headspace subscription

Eyecare and hearing discounts

Enhanced family leave

Company sick pay

Job summary

Specsavers is offering a Customer Service Apprentice role in the United Kingdom. This 13-month paid full-time apprenticeship provides hands-on training in retail and customer service within a friendly, experienced team.

Ideal candidates are enthusiastic about customer service, enjoy teamwork, and are comfortable using IT systems. You will receive comprehensive training, benefits, and a clear path toward progression in retail or management.

Qualifications

• Passion for providing excellent customer service and helping customers.
• Great teamwork and a good initiative.
• Confidence using IT systems.
• Excellent communication and listening skills.
• Prepared to step out of your comfort zone and be open to development.

Skills

Customer service passion

Teamwork

Initiative

IT systems confidence

Communication skills

Willing to learn

Job description

So, you're a proactive people person, passionate about retail and offering the best customer service? Sounds like you'd be a great fit here. So, if you've ever considered a career in optics, this Customer Service Apprentice role could be perfect for you. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way., If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Customer Service Apprentice. These include:

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £8.- £12,71 per hour Age dependant.
• Full time - 40 hours per week - will include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enhanced family leave and company sick pay