Customer Service and Sales Consultant VIC - Melbourne & Surrounds

TN United Kingdom; Basingstoke and Deane; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Customer Service and Sales Consultant to enhance customer experiences. In this dynamic role, you will engage with customers, providing exceptional service and expert product knowledge. Your ability to solve problems and communicate effectively will empower customers to make informed decisions about their telecommunications needs. With a focus on career growth, ongoing training, and a supportive sales environment, this opportunity promises to be both rewarding and fulfilling. Join a team dedicated to building a connected future where everyone can thrive.

Benefits

Flexible Working Arrangements

Career Growth Prospects

Ongoing Product Training & Development

In-Store Mentor and Support

Corporate Discounts and Benefits

Qualifications

• Experience in a customer-facing role is essential.
• Proven record of delivering great customer experiences.

Responsibilities

• Provide quality customer service to all customers.
• Maximize sales by providing product and service information.
• Achieve sales and performance targets.

Skills

Customer Service Experience

Sales Skills

Problem-Solving Skills

Effective Communication

Fluency in Another Language

Job description

Social network you want to login/join with:

Customer Service and Sales Consultant VIC - Melbourne & Surrounds, Cranbourne

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Client:

Telstra

Location:

Cranbourne, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

193da07365e5

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Employment Type

Casual

Closing Date

12 Oct 2023 11:59pm

Job Title

Customer Service and Sales Consultant VIC - Melbourne & Surrounds

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Customer Service & Sales Consultant
At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And this is where YOU come in, by playing your part in helping our customers connect: faster, better, and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives on working in a fast-paced and rewarding environment? If yes, then this role is for you!

Duties

• Provide quality customer service to all customers
• Maximize sales by providing the latest product and service information to our customers
• Achieve sales and performance targets
• Ensure store presentation is in line with retail shop standards

Skills and experience

• Experience in a customer-facing role
• Proven record of delivering great customer experiences
• Ability to solve complex problems
• Effective communication skills
• The ability to speak fluently in another language is highly advantageous!

Benefits

• Variety of flexible working arrangements
• Fantastic career growth prospects
• Ongoing Product Training & Development
• In-Store Mentor and Support
• A highly rewarding sales environment
• Corporate discounts and benefits

How to Apply

• Click APPLY to submit your application, detailing which location you would like to apply for.
• You will receive a video assessment in the next 3 hrs, please complete to progress your application.

We are currently hiring across the following Telstra Stores:

• AIRPORT WEST
• DONCASTER EAST – THE PINES SHOPPING CENTRE
• MALVERN
• MARIBYRNONG – HIGHPOINT SHOPPING CENTRE
• MELBOURNE DISCOVERY
• MORNINGTON
• NORTHLAND
• POINT COOK
• SUNBURY
• WERRIBEE

Additional Details

We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who identify as living with disability.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.