Customer Service And Sales Administrator

Premier Work Support; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-established furniture company in the City of London is seeking a Customer Service & Sales Administrator on a temporary basis. The role involves processing sales orders, supporting the sales team, and managing customer inquiries. Successful candidates may have the chance for permanent opportunities. Hours are Monday to Friday with specified breaks.

Qualifications

• Proactive and motivated individual with a customer service orientation.
• Ability to process sales orders and manage customer web portals.
• Professional handling of inquiries and service requests.

Responsibilities

• Process sales orders efficiently and accurately.
• Support sales and customer service teams to meet targets.
• Handle service requests, returns, and credit requests professionally.

Job description

Overview

A well-established furniture company, centrally located in the Medway towns, are seeking a proactive Customer Service & Sales Administrator on a temporary basis. There may be permanent opportunities for the right candidate.

Responsibilities

• Processing sales orders efficiently and accurately
• Supporting sales and customer service teams in meeting key performance targets
• Managing customer web portals and ensuring orders are delivered in full and on time
• Handling service requests, returns, and credit requests with professionalism
• Responding to telephone and email enquiries promptly and courteously
• Inputting data accurately into relevant systems and databases
• Coordinating inspections and liaising with third-party companies (where required)
• Following company procedures and processes to maintain quality and compliance

Hours

Hours of work are Monday to Thursday, 8.30am - 5.00pm (1-hour unpaid lunch), and Friday, 8.30am - 4.30pm (30-minute unpaid lunch).

If you\'re motivated, conscientious, and enjoy delivering excellent customer service, please apply today