Customer Service Agent (PM)

www.findapprenticeship.service.gov.uk - Jobboard; Stansted Mountfitchet; On-site; GBP 13,000; Full time

Job summary

A recruitment service is seeking a Customer Service Agent at Stansted Airport to assist passengers with various needs. This role offers £12.92 per hour with no prior experience required, flexible shifts, and comprehensive on-the-job training. The ideal candidate should possess excellent customer service skills and enjoy helping others. Benefits include discounted airport parking, free uniform, and employee support programs.

Benefits

Discounted Airport Parking

Free Uniform and Training

Employee Benefits Schemes

Qualifications

• 5 year's worth of references required.
• Willingness to apply for a DBS Check.
• Ability to complete a GSAT.

Responsibilities

• Help passengers with assistance requirements to and from the aircraft.
• Greet passengers and ask what help is required.
• Explain processes to the passenger.

Skills

Excellent customer service skills

Strong written and spoken communication skills

Polite and professional approach

Ability to assist passengers

Job description

FANTASTIC JOB OPPORTUNITY IN STANSTED AIRPORT

**CUSTOMER SERVICE AGENT REQUIRED**

We are currently recruiting for Customer Service Agent to assist passengers with assistance requirements located in Stansted Airport. This is a great opportunity to work with a global company, with no experience required and full on the job training provided!

· Pay: £12.92 per hour

· Overtime Available!

· Hours: 13:00-23:30

· Shift Rotation: 4 on 4 off

· Location: Stansted Airport (CM24 1QW)

· Duration: Ongoing, Temp to Perm Opportunities

Additional Benefits of the Role:

· Bus and Train services available for all shift start and end times

· Discounted Airport Parking

· Free Uniform and Training

· Discounts at Various Airport Retail Outlets

· Employee Benefits Schemes

· Financial and Mental Health Support

The Role of a Customer Service Agent:

· Helping passengers with assistance requirements to and from the aircraft and around the airport enhancing the passenger's journey

· Greet passengers always asking what help is required

· Explaining the process to the passenger

· Preparing the passenger for check in and security, assisting with check in and security processes

· Ensure the collection of wheelchairs around the airport terminal and returning them to the required storage

There will be other parts of the role which would be required, which we would be happy to discuss when we speak with you.

Customer Service Agent Requirements:

· 5 year's worth of references (Our dedicated team will obtain them for you!)

· Be willing to apply for a DBS Check (Paid for by us!)

· Ability to complete a GSAT (Paid for by us!)

· Excellent customer service skills

· A polite and professional approach

· A passion for helping others

· Strong written and spoken communication skills

Benefits of working for The Best Connection:

· On-going Assignments

· Holiday Entitlement

· Excellent Pay rates

· Overtime

· Online Payslips

· Pension Provision

If you are interested in the above CUSTOMER SERVICE AGENT position, please click apply or contact The Chelmsford Office on 01245 349015.