Customer Service Agent

Eurofins USA; Northam; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading laboratory services provider in Northam is hiring a Sales Coordinator to engage customers and assist in the calibration department. The role requires a minimum of 4 GCSEs and offers comprehensive training. Ideal candidates will have a problem-solving mindset and a collaborative spirit. This full-time position includes a competitive salary and clear development paths.

Benefits

Competitive salary package

Outstanding training and development opportunities

Five weeks of annual leave plus bank holidays

Qualifications

• Desire to learn about customer service, business administration, and sales.
• Willingness to undergo training for business development.

Responsibilities

• Engage customers in testing diverse technologies against international standards.
• Manage worldwide customer base in the calibration department.

Skills

Attention to detail

Problem-solving mindset

Team-oriented

Education

Minimum of 4 GCSEs (Grade 4 or higher in English and Maths)

Job description

Sales Coordinator at Eurofins E&E UK in Bideford

Join the dynamic Eurofins E&E UK team in one of our laboratories and directly contribute to our customers' innovative product development. As a key member of our sales and admin team, you'll be working to engage customers in testing a diverse range of technologies against international standards, helping deliver their products worldwide.

Just starting your career? Discover your potential with us!

We're actively seeking a Customer Service agent for our Calibration business.

We welcome all applicants who have a minimum of 4 GCSEs (Grade 4 or higher in English and Maths) and with any level of experience. Training will be given either informally, or as a formal college course depending on experience. We are looking for someone with the desire to learn about customer service, business administration and sales to help our busy calibration department manage our worldwide customer base.

Upon successful completion of probation, further training will follow with a view to moving into a Calibration Business Development Manager post thereafter. The primary focus of Business Development is to find and onboard new customers.

What you'll bring:

• Attention to detail and a problem-solving mindset.
• A collaborative spirit, thriving in a team-oriented environment.
• Strong sense of responsibility and proactive engagement with customers and colleagues alike.

What we offer:

• A competitive salary package with excellent pension provision.
• Outstanding training and development opportunities.
• Clear pathways for career progression within a growing and ambitious global company.
• Full-time (37.5 hpw) position.
• Five weeks of annual leave plus bank holidays.

Eurofins E&E UK is a leading provider of extensive compliance, certification, and testing services for electrical and electronics products across all industries. Part of the wider Eurofins network of laboratories, we offer our customers a single point of contact for product approvals globally, with locations across the UK including York, Castleford, Grangemouth, Bristol, London, Southampton, Ferndown, and Bideford.

Ready to make an impact? Apply today and become part of our expert team!