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Auxillis is seeking a Customer Service Agent to ensure award-winning service delivery directly to customers. The role involves managing customer rental queries, overseeing vehicle movements, and requires strong customer service skills with a 'can-do' attitude. An extensive benefits package, including a bonus scheme and well-being services, is provided.
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Reference: JUL20255404
Expiry date: 2025-08-15 15:27:00.000
Location: Basildon
Salary: £29,407.35 pa + bonus up to £ £1,407.00
Weekly Hours: 42.5 hours / week, Monday to Friday plus weekends on a rota
We’re here to keep people moving, that’s what we do.
As aCustomer Service Agent, you play a key role in taking our award-winning service directly to customers doors - expertly making sure our vehicles are where we need them to be, when we need them to be there.
Life as a Customer Service Agent at Auxillis
An Auxillis branch is a busy, fast-paced place to be and, as a Customer Service Agent, you will be right at the very centre of it. You’re often the first point of contact for customers; so confidently delivering a great service with a smile is second nature. Where you really excel is in managing more than one task at a time - from resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.
You don’t need any previous industry or vehicle rental administration experience to join our team (our proven induction training will take care of that!) but you’ll need all of your customer service know-how, administration skill and most importantly your calm, ‘can-do’ attitude (along with a Full UK or EU Driving Licence, of course!) to get things done.
As a Customer Service Agent with Auxillis, we offer:
Of course, a great basic salary, but there’s much more available for you at Auxillis than just that. Some of our most popular benefits include (but aren’t limited to) …
With over 50 sites nationwide Auxillis are the go-to provider for bespoke accident claims and mobility services for motorists, we're trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.
We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.