Customer Service Advisors - Beauty

Office Angels; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fashion and beauty supply store located in London seeks a passionate Customer Service Advisor. In this permanent and full-time role, you will engage with customers, provide expert product advice, and ensure a positive shopping experience. We're looking for someone with excellent communication skills and a genuine passion for skincare and beauty.

Benefits

Staff discounts on a wide range of products

Opportunities for professional development

Qualifications

• Genuine passion for skincare and beauty.
• Excellent communication skills and a friendly demeanor.
• Strong problem-solving abilities and proactive approach.

Responsibilities

• Assist customers with inquiries, ensuring customer satisfaction.
• Provide expert advice on skincare and beauty products.
• Handle returns and exchanges efficiently.

Skills

Communication

Problem-solving

Job description

Join Our Clients Team as a Customer Service Advisor! * Advertised by the West End team!

Are you passionate about skincare and beauty? Do you thrive in a dynamic environment where you can make a difference? If so, we have the perfect opportunity for you!

Our client, a leading fashion and beauty supply store located in the heart of London, is on the lookout for a dedicated Customer Service Advisor to join their vibrant team. This is an exciting chance to be part of a company that values creativity, innovation, and exceptional customer service.

Position: Customer Service Advisor
Contract Type: Permanent
Annual Salary: £25,000 - £30,000
Working Pattern: Full Time

What You'll Do:

As a Customer Service Advisor, you will be the friendly face of our client, engaging with customers and providing them with the high-quality service they deserve. Your responsibilities will include:

• Assisting customers with their inquiries, ensuring they leave with a smile.


• Providing expert advice on skincare and beauty products, showcasing your passion and knowledge.


• Handling returns and exchanges with grace and efficiency.


• Collaborating with the team to create a positive shopping experience for every customer.


• Maintaining product displays and ensuring the store is always visually appealing.

What We're Looking For:

The ideal candidate will possess:

• A genuine passion for skincare and beauty.


• Excellent communication skills and a friendly demeanour.


• Strong problem-solving abilities and a proactive approach.


• The ability to work well in a fast-paced environment.


• Previous experience in customer service is preferred, but not essential.

Why Join Us?

• Be part of a supportive and enthusiastic team that values your input.


• Enjoy competitive salary and benefits, including staff discounts on a wide range of products.


• Opportunities for professional development and career advancement.


• Work in a lively and inspiring atmosphere surrounded by beauty and fashion.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.