Customer Service Advisor - Yard

Huws Gray Group.; Little Irchester; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Annual leave

Bonus scheme

Pension

Life assurance

Discounts

Training and development

Job summary

Huws Gray Wellingborough is seeking a Yard Operative to help customers, move stock and keep the yard safe and organised. You’ll load and unload deliveries, assist drivers, and ensure products are easy to find. Forklift licence is a bonus but not mandatory.

We offer training, potential flexible hours, and a friendly team in a supportive environment. Join us at Huws Gray for a hands-on role in a bustling yard, with opportunities to develop skills and contribute to a well-run branch.

Qualifications

• Experience helping customers and giving practical advice.
• Willingness to learn and hit the ground running.
• Forklift licence is a bonus, but not required.
• Commitment to safety, organisation and teamwork.

Responsibilities

• Help customers find what they need and offer practical advice.
• Handle deliveries, check in goods and keep storage area tidy and organised.
• Load and unload vehicles and coordinate with delivery teams to keep things moving.
• Look after the yard and maintain a safe, welcoming environment for customers and colleagues.

Skills

Customer service

Attitude

Team player

Forklift licence

Job description

Yard Operative – Huws Gray Wellingborough - Keep Things Moving Behind the Scenes

Be Part of Something Bigger at Huws Gray.

Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group– home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!

We’re now looking for a Yard Operativeto join the team at our Wellingboroughbranch. If you enjoy working outdoors, being part of a practical team, and delivering excellent customer service, we’d love to hear from you.

What you’ll be doing:

As a Yard Operative, you’ll play a vital role in the day-to-day running of the yard. Here’s what the job involves:

• Helping customers find what they need– offering friendly, practical advice and sharing your knowledge of our products
• Handling deliveries– checking in goods, storing them safely and keeping everything organised
• Loading and unloading vehicles– working closely with the branch and driving teams to keep everything moving
• Looking after our yard– keeping it safe, tidy and secure for our customers and colleagues

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.

What you’ll bring:

We’re not expecting you to know it all from day one – that’s what we’re here for.
We’ll give you the training and support to help you hit the ground running. What really matters is that you’ve got a great attitude and you’re ready to pitch in and be part of the team. Got a forklift licence? That’s a bonus – but it’s definitely not a dealbreaker.

What’s in it for you:

We believe great work should be recognised and rewarded. Here’s what you can expect:

• A strong annual leave allowance, alongside your bank holidays
• Company bonus scheme, based on performance
• Contributory pensionand life assurance
• Discounts onhigh street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discountacross our group brands
• Attraction and travel discounts
• Training and developmentprogrammes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.

INDWAR