Customer Service Advisor Work From Home

Postify; Liverpool; Remote; GBP 24,000; Full time

Job summary

A leading company is seeking Customer Service Advisors to work from home in Liverpool. The role involves handling inbound calls, booking appointments, and providing excellent customer service. With a salary of £23,809.50 per annum, the position offers numerous benefits including holiday entitlement, wellness programs, and opportunities for career progression.

Benefits

28 days holiday (including bank holidays)

Lifestyle Benefits programme

Refer & Earn Scheme

Employee welfare support

Length of Service and monthly recognition awards

Opportunities for career development

Qualifications

• Good communicators comfortable in a fast-paced environment.
• Polite and professional telephone manner.
• Ability to empathise with callers while respecting their needs.

Responsibilities

• Handle inbound calls from the public requiring appointments.
• Book, re-schedule, and cancel appointments on a booking system.

Skills

Communication

Empathy

Efficiency

Accuracy

Job description

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Customer Service Advisor Work From Home, Liverpool

Location: Liverpool, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference:

CC_LCR_TP 02.6

Job Views:

1

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.

• 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
• Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
• Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
• Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub
• Length of Service and monthly recognition awards
• Opportunities for career development and progression

Training is included to prepare you for this role.

Customer Service Advisor role:

You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.

Customer Service Advisor pay:

£23,809.50 per annum.

Company Info:

Postify
Rotherham, North Yorkshire, United Kingdom

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