Customer Service Advisor - WF2 - Parking on Site

TN United Kingdom; Wakefield; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Wakefield seeks a Customer Service Advisor to provide exceptional service and enhance customer experiences. This permanent role offers a hybrid work pattern after training, with a focus on teamwork and professional development.

Benefits

Opportunities for professional development

Collaborative work environment

Qualifications

• Clear and concise communication skills required.
• Team player with a focus on customer satisfaction.

Responsibilities

• Provide amazing service by addressing customer inquiries.
• Collaborate with teams to resolve customer issues.
• Manage customer data and process orders efficiently.

Skills

Communication

Team Player

Customer Focus

Basic skills in MS Office

Job description

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Customer Service Advisor - WF2 - Parking on Site, Wakefield

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Client:

Location:

Wakefield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3b9e41b78f38

Job Views:

2

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Role: Customer Service Assistant

Location: Wakefield, WF2, Parking on Site

Role Type: Permanent

Pattern: Monday to Friday, 08:30 - 17:00

Hybrid: One day working from home after training period

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic team environment? If so, we have the perfect opportunity for you! Our client is seeking a dedicated and enthusiastic Customer Service Representative to join their vibrant team on a full-time, permanent basis.

Role Overview:
As a Customer Service Representative, you will act as the face of our client's brand, providing top-notch service to customers. You will address inquiries, resolve issues, and share your extensive knowledge of our product offerings. Your mission? To enhance every customer's experience and ensure their needs are met!

Key Responsibilities:

• Provide Amazing Service: Demonstrate a clear understanding of customer needs by taking ownership of queries and driving them to resolution.
• Collaborate Across Departments: Work closely with various teams to develop solutions for customer issues, ensuring smooth operations.
• Accurate Reporting: Prepare timely reports on customer order fulfilment and KPIs to help the business track progress.
• Manage Customer Data: Input and maintain data accurately in customer systems, ensuring all information is up to date.
• Handle Customer Orders: Process orders efficiently via various systems, ensuring a seamless experience for customers.

Role: Customer Service Assistant

Location: Wakefield, WF2, Parking on Site

Role Type: Permanent

Pattern: Monday to Friday, 08:30 - 17:00

Hybrid: One day working from home after training period

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic team environment? If so, we have the perfect opportunity for you! Our client is seeking a dedicated and enthusiastic Customer Service Representative to join their vibrant team on a full-time, permanent basis.

Role Overview:
As a Customer Service Representative, you will act as the face of our client's brand, providing top-notch service to customers. You will address inquiries, resolve issues, and share your extensive knowledge of our product offerings. Your mission? To enhance every customer's experience and ensure their needs are met!

Key Responsibilities:

Provide Amazing Service: Demonstrate a clear understanding of customer needs by taking ownership of queries and driving them to resolution.

Collaborate Across Departments: Work closely with various teams to develop solutions for customer issues, ensuring smooth operations.

Accurate Reporting: Prepare timely reports on customer order fulfilment and KPIs to help the business track progress.

Manage Customer Data: Input and maintain data accurately in customer systems, ensuring all information is up to date.

Handle Customer Orders: Process orders efficiently via various systems, ensuring a seamless experience for customers.

What we're looking for:

Clear and Concise Communication

Team Player

Customer Focus

Basic skills in MS Office (Word and Excel)

Why this business?

A collaborative and cheerful work environment where your ideas are valued.

Opportunities for professional development and career progression.

A chance to be part of an organisation that prioritises customer satisfaction and team spirit.

If you're ready to take on a rewarding role that allows you to showcase your customer service skills, we want to hear from you! Join us in creating memorable experiences for our customers and be a part of something great!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.