Customer Service Advisor - Uncapped Commission

EE; Widnes; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join a leading company as a Sales Advisor in their Warrington Sales Team. You will engage with customers over the phone, helping them select the right products while enjoying a competitive salary and numerous benefits, including flexible working arrangements and career development support.

Benefits

Starting salary of £25,087, rising to £25,684 after 8 months

Online GP access for you and your family

Market-leading paid carer’s leave

Equalised maternity, paternity, and adoption leave

Huge discounts on EE & BT products

Career support and development

Season Ticket Travel Loan

Volunteering days

Optional private healthcare and dental cover

Qualifications

• No prior sales experience required; however, adaptability and motivation in a sales environment are key.
• Demonstrated ability to achieve targets in previous roles is preferred.

Responsibilities

• Engaging with customers to help them choose the right products and services.
• Providing support and adapting communication based on customer needs.

Skills

Resilience

Ability to adapt

Communication

Job description

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state-of-the-art Contact Centre and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide comprehensive training to make sure you feel confident talking about our tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time off so you don’t miss important events or appointments.

What’s in it for you?

• A starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave – Equalised maternity, paternity, and adoption leave offering 18 weeks full pay and 8 weeks half pay within the first year.
• Huge discounts on EE & BT products, including mobile and broadband, saving hundreds of pounds every year.
• Support to carve your own career path. We’re passionate about developing our people and supporting your career ambitions.
• Season Ticket Travel Loan – Funds to pay for your commute upfront.
• Volunteering days to give back to your community.
• Optional private healthcare and dental cover for you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?