Customer Service Advisor - Uncapped Commission

Ee; Treharris; On-site; GBP 22,000; Full time

Job summary

A leading telecommunications company in Treharris is seeking a Sales Advisor Apprentice to connect with customers over the phone, helping them select the right products. No sales experience is required as comprehensive training will be provided. This position offers a starting salary of £21,620, flexible working, and various benefits including discounts, gym membership, and career development opportunities.

Benefits

Flexible working model

Huge discounts on EE & BT products

Private healthcare options

25 days holiday

Gym membership discounts

Concierge services

Qualifications

• No prior sales experience is necessary.
• Comprehensive training provided.

Responsibilities

• Talk to customers over the phone to help choose products.
• Achieve sales targets.

Skills

Building relationships

Understanding customer needs

Resilience

Drive to achieve targets

Education

Level 2 NVQ in Customer Service

Job description

Full time: Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural at connecting with people—building relationships and understanding their needs—you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we harness the power of technology to bring people together and improve lives. Join our Merthyr Sales Team to talk to customers over the phone, helping them choose the right products and services. It’s an opportunity to make a meaningful impact in a fun, fast-paced environment.

No prior sales experience is necessary. We look for resilient, driven individuals who can achieve targets. We provide comprehensive training to ensure you feel confident discussing our tech products and services.

Additionally, you will complete a Level 2 NVQ in Customer Service as part of our Apprenticeship.

Your Future With Us

We are passionate about helping you progress your career and committed to your growth. When you're ready, we’ll support your journey to your goals.

Our Aspire programme offers opportunities to learn new skills and start careers in areas like Human Resources, Marketing, Finance, Design, Reporting, Management, and more.

This is just one way we support your career development. If you're interested, just ask!

Are You What We’re Looking For?

We foster a personal environment where everyone is treated with respect. We celebrate diversity in age, race, sexuality, disability, religion, and gender identity. Everyone is welcome at EE.

What’s In It For You?

Joining EE offers many benefits, including:

• Starting salary of £21,620 plus incentives throughout the year

• Flexible working model supporting work-life balance

• Huge discounts on EE & BT products, saving hundreds yearly

• Refurbished, state-of-the-art contact centres

• Volunteering days to give back to your community

• Optional private healthcare and dental for you and your family

• Share scheme with company investment at a discount

• 25 days holiday, with options to buy more

• Optional pension scheme

• Critical illness cover

• Gym membership discounts

• Discounts on attractions for the family all year round

Other perks include free parking, tea and coffee, and concierge services.

What Are You Waiting For?

If you think you’d be a great fit, we’d love to hear from you. Reach out to start the conversation!