Customer Service Advisor - Uncapped Commission

EE; Southend-on-Sea; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join EE as a Sales Advisor in our Warrington Sales Team, where you'll engage with customers to help them select the best products and services. Enjoy a competitive starting salary, comprehensive training, and a range of benefits that support you both personally and professionally. Become part of a dynamic team and contribute to meaningful change through technology.

Benefits

Starting salary of £25,087, rising to £25,684

Online GP access for you and your family

Market-leading paid carer’s leave

Family Leave – up to 18 weeks full pay

Huge discounts on EE & BT products

Tailored training and development opportunities

Season Ticket Travel Loan

Volunteering days

Optional private healthcare and dental coverage

Qualifications

• Proven ability to achieve targets at work.
• No prior sales experience necessary but should be motivated.

Responsibilities

• Connect with customers to understand their needs.
• Help customers choose the right products and services.
• Stay motivated and adaptable in a sales environment.

Skills

Communication

Resilience

Adaptability

Job description

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state-of-the-art Contact Centre and play a part in this by talking to customers over the phone, helping them choose the right products and services. It’s an opportunity to make a meaningful impact in a fun, fast-moving environment.

No sales experience is necessary to join us. We look for resilient and driven individuals who have proven they can achieve targets at work. We provide comprehensive training to ensure you feel confident discussing our innovative tech products and services.

Since no two calls are the same, your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we support flexible working arrangements, such as scheduling your own breaks or banking time off to accommodate important events or appointments.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends who are disabled, ill, or elderly.
• Family Leave – up to 18 weeks full pay and 8 weeks half pay in the first year, for maternity, paternity, or adoption leave, supporting all parents.
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
• Support in developing your career with tailored training and development opportunities.
• Season Ticket Travel Loan to help cover commuting costs.
• Volunteering days to give back to your community.
• Optional private healthcare and dental coverage for you and your family.

Alongside these benefits, we have a great team culture, meaningful support, and dedicated training to help you build a lasting career. What are you waiting for?