Customer Service Advisor - Uncapped Commission

TieTalent; Renfrew; On-site; GBP 13,000 - 14,000; Part time

Job summary

A leading telecommunications company seeks a Sales Advisor in Renfrew, Scotland, to join their vibrant Glasgow Sales Team. In this part-time permanent role, you'll connect with customers and help them choose the right products, benefiting from a competitive salary, comprehensive training, and a supportive team culture. The role offers flexible working arrangements and a variety of benefits, including access to healthcare services and discounts on products.

Benefits

Competitive salary with commission

Online GP access

Paid carer’s leave

Family leave provisions

Discounts on EE & BT products

Career development support

Season ticket travel loan

Volunteering days

Optional private healthcare

Qualifications

• No sales experience necessary, but must have a drive to succeed.
• Ability to connect with people and understand their needs.
• Motivated and flexible to adapt to varying customer interactions.

Responsibilities

• Help customers choose the right products and services over the phone.
• Build relationships and understand customer needs.
• Participate in comprehensive training provided by EE.

Skills

Resilience

Drive

Customer Service

Job description

About

Where: Glasgow - Alexander Bain House

Part Time: Permanent

Salary: £13,379.73, rising to £13,698.13 after 8 months, plus an uncapped commission scheme

Start Date: 15th September 2025

Training Shifts: Monday - Friday 9:00am - 1:15pm for 5 weeks from start date

Shifts: Day shift 20 hours per week

Schedule:

• Monday: 09:30-14:45
• Tuesday: 09:30-14:45
• Wednesday: OFF
• Thursday: 09:30-14:45
• Friday: 09:30-14:45
• Saturday: OFF
• Sunday: OFF

If you’re a natural at connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we harness technology to bring people together and improve lives. Join our Glasgow Sales Team and help customers choose the right products and services over the phone. It’s a chance to make a meaningful impact in a fun, fast-paced environment.

No sales experience is necessary. We look for resilience and drive, and we provide comprehensive training to help you confidently discuss our tech products and services.

Success in this role depends on your ability to adapt and stay motivated, as no two calls are the same.

We support flexible working arrangements, allowing you to schedule breaks or bank time for personal commitments.

What’s in it for you?

• Competitive salary starting at £13,379.73, rising to £13,698.13 after 8 months, plus uncapped commission
• Online GP access for you and your immediate family, at no cost
• Paid carer’s leave: up to 2 weeks to support colleagues caring for family or friends
• Family leave: 18 weeks’ full pay and 8 weeks’ half pay in the first year for maternity, paternity, and adoption leave
• Discounts on EE & BT products, including mobile and broadband
• Career development support to achieve your goals
• Season ticket travel loan
• Volunteering days to give back to the community
• Optional private healthcare and dental coverage

Join EE for a great team culture, support, and tailored training to build a lasting career. What are you waiting for?

Location: Renfrew, Scotland, United Kingdom

Work experience: Business Developer / Sales Development Representative

Languages: English