Customer Service Advisor - Uncapped Commission

EE; Renfrew; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join EE as a Customer Service Advisor in Glasgow, where you'll connect with customers and help them choose the right products in a dynamic environment. With a competitive salary starting at GBP25,087 and various benefits including uncapped commission, paid carer's leave, and career development opportunities, this role offers a meaningful career path. Flexible working arrangements allow you to balance your personal life while making a positive impact on customers' lives.

Benefits

Online GP access 24/7

Paid Carer's Leave

Family Leave benefits

Huge Discounts on EE & BT products

Career Development support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare and Dental

Qualifications

• No prior sales experience needed, but experience achieving targets is valuable.
• Ability to connect with customers and understand their needs is essential.

Responsibilities

• Connect with customers over the phone to recommend the right products and services.
• Help maintain customer relationships and adapt to their changing needs.
• Participate in a fun and fast-moving sales environment.

Skills

Resilience

Adaptability

Motivation

Communication

Job description

Customer Service Advisor - Uncapped Commission

If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE.

At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment.

You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments.

What's in it for you?

• Competitive Salary: Starting at GBP25,087, rising to GBP25,684 after 8 months, plus an uncapped commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family , at no cost to you
• Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Support in achieving the career you want without limits.
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?