Customer Service Advisor - Uncapped Commission

JR United Kingdom; Milnthorpe; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a confident and engaging sales advisor to join their team in Milnthorpe. This full-time role offers a supportive environment where you can thrive by connecting with customers and enhancing their digital experiences. With a competitive starting salary and numerous benefits, including flexible working arrangements and career development opportunities, this position is perfect for those who enjoy helping others and want to make a meaningful impact. Join a vibrant team that values your contributions and supports your growth!

Benefits

Online GP access

Paid carer’s leave

Family leave

Product discounts

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Optional dental coverage

Qualifications

• Confident communicator with strong interpersonal skills.
• Ability to build relationships and engage with customers.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Recommend suitable products based on customer needs.

Skills

Communication Skills

Customer Service

Negotiation Skills

Job description

Social network you want to login/join with:

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Client:

EE

Location:

Milnthorpe, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Where: EE Lancaster Contact Centre

Full Time: 37.5 hours per week

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or perhaps negotiating family mealtime meltdowns is common in your daily life. If so, you possess transferable skills that can lead to success as a sales advisor with EE. We’ll provide training on all products and services to help you talk confidently about them.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team in Lancaster and make a difference.

We understand that life is dynamic, and like all roles within EE, this opportunity offers flexibility. We aim to support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.

What’s in it for you?

• A starting salary of £25,087, increasing to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave—up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family leave—equalized maternity, paternity, and adoption leave, offering 18 weeks of full pay and 8 weeks half pay in the first year, regardless of how you grow your family.
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
• Support for carving your own career path. We’re dedicated to developing our people and supporting your career ambitions.
• Season Ticket Travel Loan—funds to pay for your travel to and from work upfront.
• Volunteering days to give back to your community.
• Optional private healthcare and dental coverage to protect you and your family.

Alongside these benefits, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?