Customer Service Advisor - Uncapped Commission

JR United Kingdom; Lancaster; On-site; GBP 25,000 - 26,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Verkaufsberater, der Freude daran hat, mit Menschen zu kommunizieren und deren Bedürfnisse zu verstehen. In dieser spannenden Rolle beraten Sie Kunden telefonisch über Produkte, die ihr digitales Leben bereichern können. Sie profitieren von einem großartigen Gehalt, flexiblen Arbeitszeiten und einer Vielzahl von Vorteilen, darunter Online-GP-Zugang und großzügige Familienurlaubsregelungen. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem unterstützenden Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Online GP-Zugang

Marktführende Pflegezeit

Familienurlaub

Rabatte auf EE & BT Produkte

Karriereentwicklung

Reisegeld für Saisonkarten

Freiwilligentage

Optionale private Gesundheitsversorgung

Zahnversicherung

Qualifications

• Erfahrung im Kundenkontakt oder Verkauf ist von Vorteil.
• Fähigkeit, Beziehungen aufzubauen und zu pflegen.

Responsibilities

• Beratung von Kunden über Produkte zur Verbesserung ihres digitalen Lebens.
• Flexibles Arbeiten und Unterstützung bei der Vereinbarkeit von Beruf und Familie.

Skills

Kommunikationsfähigkeiten

Verhandlungsgeschick

Kundenservice

Job description

Where: EE Lancaster Contact Centre

Full Time: 37.5 hours per week

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Lancaster?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?