Customer Service Advisor - Temp Project

Think Specialist Recruitment; Hemel Hempstead; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local recruitment agency in Hemel Hempstead is seeking individuals for a temporary call handling project. Responsibilities include taking inbound calls and processing payments. The role requires good communication skills and is ideal for both school leavers and experienced individuals looking for temporary work. The pay is £12.21 per hour, and the position is in-office only.

Benefits

Weekly pay

Holiday pay accrual

Full training provided

Qualifications

• Available to start on Monday 27th October.
• Good communication skills for handling calls.
• Ability to follow scripted calls.

Responsibilities

• Taking inbound calls and processing payments.
• Following structured and scripted call processes.

Job description

Overview

Are you looking for temp work in Hemel Hempstead and available to start on Monday 27th October - Available for 2+ weeks?

I'm looking for 5 people to support on a call handling project with a trusted client of ours, a fantastic employer and well known in the community for the great team, atmosphere and training provided.

We've placed numerous people with them in temporary projects and have seen this act as either a great step into an office for school leavers or students, but equally just a great project to keep others busy who already have plenty of experience.

Responsibilities

• In this role typically you'd be taking inbound calls and would be processing payments, following what are quite scripted and simple calls - full training provided on how to structure these calls and use their phone and computer system too.

Schedule

• Working core hours: either 9am to 5pm or 10am to 6pm, Monday to Friday.
• Start date ideally Monday 27th October or during that week; initial placement is for 2 weeks, with potential for longer-term opportunities.

Compensation and Terms

• Weekly paid during temping, hourly rate £12.21 per hour + holiday pay accrual.
• Offices required: attendance in the Apsley area (Hemel Hempstead) daily; remote working is not an option.
• Credit check and DBS check required; these will be undertaken and paid for by an outsourced service provider if offered the role. Proof of ID and address will be requested as part of forms.

Next Steps

• If the above sounds good, interviews are ideally booked next week, followed by a week for compliance checks and a start at the end of October.
• Think Specialist Recruitment – an independent recruitment agency based in Hemel Hempstead serving Herts, Beds and Bucks. Specialising in permanent, temporary and contract recruitment across administration, customer service/call centre, PA/secretarial, HR, finance, sales admin/sales support, marketing and IT helpdesk.