Customer Service Advisor | Swanley | Temp to Perm | Start ASAP

Office Angels; Sevenoaks; On-site; GBP 21,000 - 25,000; Full time

Job summary

A dynamic recruitment agency is seeking a Customer Service Advisor to join their team in Swanley. This role requires excellent communication skills and a customer-first mindset. You'll engage with clients, resolve inquiries, and maintain a cheerful disposition. Ideal for those looking to make a positive impact in customer service. Amazing benefits include weekly pay, up to 28 days of annual leave, and access to well-being platforms.

Benefits

Weekly Pay

Up to 28 days annual leave

Access to free eyecare vouchers

Temp of the Month awards

Perks at work

Discount schemes

Access to Well-being platforms

Qualifications

• Bright and positive personality that shines through every interaction.
• Previous experience in customer service is a plus, but not required.

Responsibilities

• Engage with clients over the phone and via email to provide top-notch service.
• Address customer inquiries and resolve issues promptly.
• Maintain a positive and cheerful demeanour at all times.
• Collaborate with team members to enhance customer experience.
• Document interactions and feedback for continuous improvement.

Skills

Excellent communication skills

Customer-first mindset

Problem-solving ability

Ability to work under pressure

Job description

Role: Customer Service

Location: Swanley

Salary: £25,000

Start: ASAP

Hours: Monday - Friday 9.00am - 5.00pm

Are you ready to bring your bright personality to a dynamic team? We're on the lookout for a vibrant Customer Service Advisor to join our client in Swanley! If you have a passion for speaking with clients & resolving queries, this is the perfect opportunity for you.

What You'll Be Doing:

As a Customer Service Advisor, you will be the friendly voice of our company. Your main responsibilities will include:

• Engaging with clients over the phone and via email to provide top-notch service


• Addressing customer inquiries and resolving issues promptly


• Maintaining a positive and cheerful demeanour at all times


• Collaborating with team members to enhance the customer experience


• Documenting interactions and feedback for continuous improvement

What We're Looking For:

• A bright, positive personality that shines through every interaction


• Excellent communication skills, both verbal and written


• A customer-first mindset with a knack for problem-solving


• The ability to work effectively under pressure


• Previous experience in customer service is a plus, but not required

*AMAZING* Benefits of becoming an Office Angels Temp:

• Weekly Pay


• Up to 28 days annual leave


• Access to free eyecare vouchers


• Temp of the Month awards


• Timesheets can be completed on mobile devices


• Perks at work


• Discount schemes


• Access to Well-being platforms

Next steps…
If you're interested in the above role, are available to start immediately and have the skills and attributes listed above then please send me your most up to date CV today.

Alternatively if you are not looking for a new role but you have friends, family or colleagues who are looking for a new role, please send them our way! We have a fantastic Refer a Friend Scheme below where you will receive a £100 voucher if we place them! *T&Cs apply. All you need to do is ask them to send their CV to us and quote your name in the email to say you recommended them.

Unfortunately, due to the volume of responses we receive we are unable to respond to everyone however if you are shortlisted, we will contact you within 48 hours.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.