Customer Service Advisor - Starting ASAP!

Office Angels; London; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading company is seeking a motivated Customer Service Advisor to join their dynamic team in Kings Cross, London. The role involves assisting with insurance claims, responding to customer inquiries with a friendly demeanor, and providing detailed information about the company's products and services. This full-time position offers a competitive salary, benefits including health insurance, pension, and a supportive working environment conducive to growth.

Benefits

22 days holiday plus bank holidays

Subsidised transport costs

Company pension plan

Life and income protection insurance

Private health insurance

Qualifications

• Experience in the insurance industry preferred.
• Strong communication and time management skills required.
• Self-starter with high levels of integrity and motivation.

Responsibilities

• Assist with processing insurance claims.
• Respond to customer inquiries via phone and email.
• Maintain excellent communication with customers.

Skills

Communication

Time Management

Problem Solving

Organisational Skills

Computer Literacy

Job description

Job Title: Customer Service Advisor
Location: Kings Cross, London
Remuneration: £20,000 - £26,000 per annum
Contract Details: Permanent, Full Time

Are you ready to make a difference in the world of customer service? Join our small, dynamic, and friendly Member Services team! We're on the lookout for a motivated and enthusiastic Customer Service Advisor to be the voice of our organisation!

Responsibilities:

• Assist with processing insurance claims, including sickness and life insurance.


• Respond to customer inquiries via phone, email, and letters with a friendly demeanour.


• Provide information about our products and services to help our members.


• Maintain excellent communication and relationships with our valued customers.


• Multi-task effectively while paying close attention to detail.

Required Skills/Experience/Qualifications:

• Preferable experience in the insurance industry.


• Strong communication, time management, and computer literacy skills.


• Self-starter who meets or exceeds deadlines.


• High levels of integrity and self-motivation.


• Creative thinker with problem-solving skills.


• Ability to quickly learn about new industries and apply knowledge.


• Excellent analytical and organisational skills.

What's on Offer:

• Competitive salary of £20,000 to £26,000 per year (depending on experience).


• 22 days holiday plus bank holidays


• Subsidised transport costs for your daily commute.


• Company pension plan for your future.


• Life insurance and income protection insurance for peace of mind.


• Private health insurance for your well-being.


• An excellent working environment that promotes growth and teamwork!

Location Perks:
Conveniently located just a 5 minute walk from King's Cross St Pancras train station, our office is easily accessible for your daily commute! ️

If you're ready to jump into a fulfilling role where your contributions truly matter, we want to hear from you!

Join us in delivering outstanding member service!!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.