Customer Service Advisor - Soho, Temporary until December

Office Angels; London; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading recruitment agency is seeking a Customer Service Advisor for a luxury retail brand in London. You will provide exceptional service, assist customers with inquiries during the summer sale, and maintain accurate records. The role offers a hybrid working model, allowing for a balance between home and office. Previous customer service experience is preferred but not essential. Apply by sending your CV to join this vibrant team!

Benefits

Flexibility of hybrid working

Part of a friendly and supportive team

Experience with luxury products

Qualifications

• Previous experience in a customer service role preferred.
• Passion for fashion and luxury retail.

Responsibilities

• Assist customers with inquiries during the summer sale.
• Provide detailed product information.
• Resolve customer issues promptly.
• Maintain accurate records of interactions.
• Collaborate with the team to ensure a seamless sales process.

Skills

Excellent communication skills

Strong problem-solving abilities

Ability to work independently

Experience with customer service software

Job description

Overview

Customer Service Advisor - Temporary Position

Join Our Team as a Customer Service Advisor!

Do you have a passion for fashion and want to join a huge luxury retail name for the rest of the year?

We are looking for a passionate and enthusiastic Customer Service Advisor to join our client's vibrant team. Discover the latest in luxurious shoes and handbags while providing exceptional service to our valued customers.

Location

Conveniently located just 5 minutes' walk from Oxford Circus train station.

Contract Type

Temporary until December

Schedule

9:00 am to 5:30 pm - Monday to Friday

Working Model

Hybrid (2 days in the office, 3 days working from home) - During training, you may spend more time in the office to benefit from personalised training sessions.

Key Responsibilities

• Assist customers with inquiries and purchases during the exciting summer sale.
• Provide detailed product information and support.
• Resolve customer issues promptly and efficiently, ensuring a positive experience.
• Maintain accurate records of customer interactions.
• Collaborate with team members to ensure a seamless sales process.

Requirements

• Excellent communication skills that shine through in every interaction.
• Strong problem-solving abilities to tackle challenges head-on.
• A knack for working independently as well as part of a dynamic team.
• Proficiency in using customer service software to enhance customer interactions.
• Previous experience in a customer service role is preferred but not essential.

Bonus

You must be good with an office dog!

Why Join Us?

• Be part of a friendly and supportive team that values your contribution.
• Enjoy the flexibility of hybrid working, balancing home and office life.
• Gain valuable experience in the retail industry while working with luxury products.
• Embrace a fun work environment where your ideas are welcomed and celebrated!

If you're eager to make a difference in the lives of customers and help them discover our exquisite collection, we want to hear from you!

Apply Now! Send us your CV to [e-mail] outlining your experience and enthusiasm for this role. Let's make this summer sale unforgettable together!

Don't miss out on this fantastic opportunity! We can't wait to meet you!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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