Customer Service Advisor Part Time

TieTalent; Saltash; Hybrid; GBP 13,000 - 14,000; Part time

Job summary

A leading technology service provider is seeking a Customer Service Technical Advisor in Saltash, England. This role requires problem-solving skills and effective communication, as you'll assist customers with their mobile technology queries. The position offers a part-time, flexible schedule, starting salary of £13,379.73 per year, and various perks including career development support and online healthcare access.

Benefits

Online GP access 24/7

Paid carer’s leave

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Qualifications

• No specific experience required; natural helpfulness and communication skills valued.
• Ability to handle various customer queries effectively.

Responsibilities

• Assist customers with mobile tech-related queries over the phone.
• Provide solutions to technical problems.

Skills

Problem-solving

Customer service

Communication

Job description

1 week ago Be among the first 25 applicants

The Role;

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.

About

Where: EE Plymouth

Part Time: Permanent

Salary: £13,379.73 per year

Hourly rate: £12.82

Why not use your skills to make a difference and join our Mobile Technical Team in Plymouth? You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query or something that needs a bit more work to keep them connected with loved ones. You never know what’s coming next.

You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’ll support you in being successful, including scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Starting salary of £13,379.73 pro-rata, rising to £13,698.13 pro-rata after 8 months
• Online GP access 24/7 for you and your immediate family, fully funded
• Market-leading paid carer’s leave, up to 2 weeks
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year
• Discounts on EE & BT products, saving hundreds of pounds annually
• Support for career development within EE
• Season Ticket Travel Loan
• Volunteering days to give back to your community
• Optional Private Healthcare and Dental coverage

On top of that, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Location: Saltash, England, United Kingdom

Languages: English

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Technology, Information and Internet

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