Customer Service Advisor Part Time

JR United Kingdom; Plympton; On-site; GBP 13,000 - 14,000; Part time

Job summary

A telecommunications provider based in Plympton is seeking a part-time Customer Service Advisor to join their Mobile Technical Team. You will assist customers with mobile technology queries over the phone, ensuring they stay connected. The role is flexible, allowing you to schedule breaks and have occasional home working. No prior experience is needed, as training will be provided. The position offers a starting salary of £13,379.73 per year, rising after 8 months, along with several attractive benefits including 24/7 online GP access and generous family leave.

Benefits

Online GP access 24/7

Market-leading paid carer’s leave

Family Leave: 18 weeks full pay

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental coverage

Qualifications

• No specific experience required; must be helpful and good at building relationships.
• Enjoyment of gaming or technology is a plus.

Responsibilities

• Assist customers over phone with mobile tech-related queries.
• Help keep customers connected to their loved ones.

Skills

Problem-solving

Customer relationship building

Calm demeanor

Job description

Social network you want to login/join with:

Customer Service Advisor Part Time, Plympton

Client:

EE

Location:

Plympton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

Number of views not provided

Posted:

Date not specified

Expiry Date:

11.09.2025

Job Description:

Where: EE Plymouth

Part Time Lates: Permanent

Salary: £13,379.73 per year

Hourly rate: £12.82

The Role:

Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.

Join our Mobile Technical Team in Plymouth, where you'll assist customers over the phone with various mobile tech-related queries. Whether it's a simple device question or a more complex issue, you'll help keep customers connected to their loved ones. No specific experience required; if you're helpful, calm, and good at building relationships, we can train you.

This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your life outside work.

What’s in it for you?

• Starting salary of £13,379.73, rising to £13,698.13 after 8 months (pro-rata)
• Online GP access 24/7 for you and your immediate family, fully funded
• Market-leading paid carer’s leave, up to 2 weeks
• Family Leave: 18 weeks full pay and 8 weeks half pay, adaptable to your family growth plans
• Discounts on EE & BT products, saving hundreds of pounds annually
• Support for career development and progression
• Season Ticket Travel Loan for commuting costs
• Volunteering days to support your community
• Optional Private Healthcare and Dental coverage

Join a great team with supportive culture and tailored training to build a lasting career. What are you waiting for?