Customer Service Advisor - Italian & Spanish

Advancing People; Nottingham; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A recruitment specialist agency is looking for an Italian & Spanish Speaking Customer Service Advisor / Account Coordinator for a full time, permanent position. You will deliver high-quality customer service, process orders, and assist with new customers' inquiries. The role offers a salary of £24,000 and hybrid working, with 2 days in the Nottingham office and 3 days remote each week.

Benefits

Attractive company benefits

Qualifications

• Fluent in Italian and Spanish is essential.
• Strong customer focus and a professional approach are required.
• Excellent communication skills, both oral and written.

Responsibilities

• Deliver high quality customer service.
• Assist with new customers' enquiries.
• Process orders received via telephone, fax, e-mail or internet.

Skills

Fluent in Italian

Fluent in Spanish

Strong customer focus

Excellent communication skills

Good computer skills

Ability to work effectively as part of a team

Positive "can do" attitude

Job description

Overview

Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor / Account Coordinator on a hybrid basis.

Responsibilities

• Deliver high quality customer service
• Assist with new customer's enquiries
• Process orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

Person Specification

• Fluent in Italian & Spanish
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

Job Details

This is a full time Permanent position offering an annual salary of £24,000 + attractive company benefits.

The role offers flexibility to work from home / Remote working

2 days office based in Nottingham City Centre, 3 days remote each week

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency