Customer Service Advisor - Immediate start - Bournemouth

Office Angels; Bournemouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

An employment agency is seeking candidates for a customer service role based in Bournemouth. The position involves guiding new customers, managing their onboarding process, and ensuring a smooth transition to service. Ideal candidates should possess strong communication skills, attention to detail, and a problem-solving mindset, with the opportunity to thrive in a lively and sociable environment.

Benefits

Early finish Fridays

Social outings

Birthday off

Monthly team awards

Summer parties

Qualifications

• Experience in customer service is a plus.
• Excellent communication and people skills.
• Attention to detail and good problem-solving abilities.

Responsibilities

• Welcome new customers and assist them in getting started.
• Guide customers through the installation process and solve issues.
• Manage orders and coordinate with engineers for installations.

Skills

Communication skills

Problem-solving

Organizational skills

Team player

Job description

Do you have experience of working within a fast paced customer service role and are immediately available to start a new position? If so, we have the perfect opportunity for you!

You will be working within a lively, high energy and sociable environment based in central Bournemouth. The company offers an outstanding benefits package including early finish Fridays, social outings, summer parties, your birthday off & monthly team awards!

Start date: Monday 28th July

What You'll Do:

• Welcome new customers and help them get started


• Take detailed messages from customers


• Guide customers through the installation process


• Solve any issues that come up during onboarding


• Work with other suppliers to transfer contracts


• Pass calls to the right team members when needed


• Manage orders with our suppliers


• Coordinate with engineers to schedule installations

What We're Looking For:

• Great communication and people skills


• Good at solving problems and paying attention to detail


• Able to juggle different tasks and stay organised


• Experience in customer service is a plus


• A team player who works well with others

Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - 01202 557789 or email your CV to [e-mail]

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.