Customer Service Advisor (German Speaker)

Holt Recruitment; Bournemouth; Hybrid; GBP 26,000; Full time

Job description

Customer Service Advisor (German Speaker)

Role: Customer Service Advisor (German Speaker)
Location: Bournemouth
Salary: £26,000 + OTE + Performance bonus

Holt Recruitment is working with a global technology marketing and sales agency in Bournemouth.

They are looking for a Customer Service Advisor (German speaking) to join the company on a full-time, permanent basis.

This is an exciting opportunity for someone who is looking to develop their career and skills, as no experience is required, but you must be German-speaking.

Benefits:

• Monthly Commission
• Performance-based bonus up to £1,000 paid quarterly
• Work-life balance: Hybrid setup of 3 days in the office and Mondays + Fridays work remotely from home.
• 28 days paid annual leave with the opportunity to earn up to 4 extra days off per year!
• Learning & Development: Full training provided.

Whats the role?
As a Customer Service Advisor, your responsibilities will be:

• Receiving and processing leads that have been sent in and then qualify to a certain criterion, ready for an enterprise salesperson to get involved. (No cold leads are involved).
• Track and document all lead generation activities and results.
• Delivering excellent customer service to inbound and external teams and customers.
• Using Microsoft 365.
• Maintain and update the CRM database with accurate customer and pipeline information.

What do you need as a Customer Service Advisor?

• German native speaker.
• Proficient with Microsoft and IT.
• Desire to develop your skills and career.
• To be ambitious and driven.

What is the next step?
If you believe this is the right role for you, click 'Apply' or give us a call, and one of our team members will be happy to discuss this German-speaking Customer Service Advisor role in Bournemouth.