Customer Service Advisor Full TimeTemporary

TN United Kingdom; Royal Tunbridge Wells; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor for a temporary position in Royal Tunbridge Wells. This role offers a chance to engage with customers, resolve their inquiries, and ensure satisfaction through effective communication. You'll be part of a dynamic team, working Monday to Friday, and enjoy benefits like gym discounts and 24/7 NHS-approved support. If you're looking to enhance your customer service skills in a flexible environment, this opportunity is perfect for you.

Benefits

24/7 NHS-approved GP support

Employee discount platform access

Specialist medical assistance hotline

Weekly pay

Gym discounts

Mental health crisis support

Qualifications

• Strong communication skills and a friendly demeanor are essential.
• Experience in customer service roles is preferred.

Responsibilities

• Answering customer calls and resolving issues promptly.
• Updating customer account data and scheduling contractors.

Skills

Professional telephone manner

MS Office proficiency

Organisational ability

Tools

SAP

Job description

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Customer Service Advisor Full Time Temporary, Royal Tunbridge Wells

Client:

First Recruitment Services

Location:

Royal Tunbridge Wells, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

7bd5b284e846

Job Views:

6

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

• Position: Customer Service Advisor
• Location: Tunbridge Wells
• Hours: Monday – Friday 7am – 3pm with 1 hour unpaid lunch break. 7 paid hours a day.
• Parking available

Duties will include:

• Answering incoming customer calls to resolve issues and enquiries, ensuring customer needs are met in a timely and professional manner to meet individual and team targets.
• Entering and updating customer account data.
• Scheduling contractors to ensure maximum utilisation and productivity.
• Contacting customers through various media to minimise lead time.
• Processing of work orders using SAP.

Key Skills required:

• Have a professional and friendly telephone manner.
• Ability to use computers (e.g., MS Office).
• Outstanding organisational ability.

Working for First Recruitment as a Temporary Worker offers the opportunity to experience various workplaces across different industries with flexible hours.

You can also expect to receive benefits such as:

• 24/7 NHS-approved GP telephone support and prescription services.
• Access to the UK’s largest employee discount platform.
• Specialist medical assistance and support hotline.
• Weekly pay.
• Gym discounts.
• 24/7 mental health crisis support and counselling.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment.