Customer Service Advisor - French Speaking - Remote

Advancing People Multilingual; St. Neots; Remote; GBP 25,000 - 29,000; Full time

Job summary

A recruitment agency is seeking a French Speaking Customer Service Advisor to provide excellent customer service remotely. This full-time, permanent role requires fluency in French and English, strong communication skills, and a customer-focused mindset. The position offers a salary of £25,000 plus attractive benefits, with occasional in-person meetings in St. Neots.

Benefits

Attractive company benefits

Full time position

Qualifications

• Fluent in French and English required.
• Strong customer service orientation.
• Excellent oral and written communication skills.

Responsibilities

• Receive incoming calls.
• Deliver high quality customer service.
• Assist with new customer's enquiries.
• Process orders received via multiple channels.
• Be proactive in customer retention.

Skills

Fluent in French & English

Strong customer focus

Excellent communication skills

Good computer skills

Ability to work effectively as part of a team

Positive 'can do' attitude

Job description

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client on a remote basis.

As a French Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the French speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

• Receive incoming calls
• Deliver high quality customer service
• Assist with new customer's enquiries
• Process orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

Person Specification:

• Fluent in French & English
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

This is a full time permanent position offering an annual salary of £25,000 + attractive company benefits

This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month.

Apply now!

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.