Customer Service Advisor F/T Wigan

Apcoa Parking; Wigan; On-site; GBP 26,000; Full time

Job summary

A customer service company in Wigan is seeking a full-time Customer Service Advisor to provide exceptional support. The role offers a competitive salary of £25,396.80 per annum with opportunities for growth. Applicants should possess strong communication and problem-solving skills. The supportive work environment values employee development and celebrates individuality. Apply now to join a team that values its people.

Benefits

Monthly free lunch

Employee discounts

Company pension scheme

Qualifications

• Natural problem solver with a passion for delivering exceptional customer experiences.
• Ability to communicate effectively through phone, email, and live chat.
• Strong time management skills and a positive attitude.

Responsibilities

• Provide outstanding service to customers over various communication channels.
• Offer tailored solutions to enhance customer experiences.
• Assist with customer issues and ensure smooth communication.

Skills

Excellent communication

Teamwork skills

Time management

Calmness under pressure

Problem-solving

Job description

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Customer Service Advisor F/T Wigan, Wigan

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Client:

Location:

Wigan, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

fc3bb1b470a7

Job Views:

10

Posted:

31.07.2025

Expiry Date:

14.09.2025

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Job Description:

Customer Service Advisor - Wigan - Full-time

£25396.80 Per Annum | 40 Hours per Week | 5 8-hour shifts Monday-Sunday between 8am and 8pm

Are you a natural problem solver? Do you have a passion for delivering exceptional customer experiences?
If so, we’d love to hear from you!

Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference. You’ll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.

Why Join Us?

• A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.
• Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.
• Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.

What will you be doing?:

• Providing outstanding service to customers over the phone, email, and live webchat.
• Offering tailored solutions to create seamless customer experiences.
• Staying informed about our services to offer natural, assured advice.
• Assisting with customer issues and keeping communication smooth and effective.

What will you bring?:

• Excellent communication and teamwork skills.
• The ability to stay calm and work efficiently under pressure.
• Strong time management, reliability, and a positive "can-do" attitude.
• A safety-first mindset and passion for problem-solving.

What is on offer to you?:

• Competitive Salary: £25396.80 per annum
• Monthly Free Lunch & Employee Discounts
• Company Pension Scheme

Ready to Join a Company That Invests in You?

We’re focused on creating a supportive and inclusive workplace where everyone can thrive and excel. If you’re driven by a passion for customer service and want to work for a company that truly values its people – APPLY NOW!

We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life.