Customer Service Advisor - Dutch Speaking - Remote

Advancing People Multilingual; St. Neots; Remote; GBP 25,000; Full time

Job summary

A recruitment agency is seeking a Dutch Speaking Customer Service Advisor to provide excellent customer support remotely. Your responsibilities include handling enquiries and processing orders. The ideal candidate is fluent in Dutch and English, possesses strong communication skills, and has a customer-focused mindset. This full-time role offers a salary of £25,000 plus attractive company benefits, with occasional commuting to St. Neots required.

Benefits

Attractive company benefits

Qualifications

• Fluent in Dutch and English is essential.
• Strong customer focus and professional approach required.
• Excellent oral and written communication skills necessary.

Responsibilities

• Receive incoming calls from customers.
• Deliver high quality customer service via phone or email.
• Process orders received through various channels.

Skills

Fluent in Dutch

Fluent in English

Strong customer focus

Excellent communication skills

Good computer skills

Job description

Advancing People - Multilingual Recruitment Specialists are now recruiting for a Dutch Speaking Customer Service Advisor for their client on a remote basis.

As a Dutch Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the Dutch speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

• Receive incoming calls
• Deliver high quality customer service
• Assist with new customer's enquiries
• Process orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

Person Specification:

• Fluent in Dutch & English
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

This is a full time permanent position offering an annual salary of £25,000 + attractive company benefits

This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month.

Apply now!

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.