Customer Service Advisor - Direct Debit

TN United Kingdom; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

An established industry player is on the lookout for passionate individuals to join as Outbound Customer Service Advisors. This role offers an exciting opportunity to thrive in a fast-paced environment, where you will engage with customers and provide exceptional service. With a competitive salary and the potential for bonuses, you will be part of a supportive team focused on growth and development. Enjoy a range of perks, including weekly pay, career advancement opportunities, and a comprehensive pension plan. If you are enthusiastic and ready to make a difference, this is the perfect chance to kick-start your career!

Benefits

Pension Plan

Staff Discount

Weekly Pay

Bonus Scheme

Incentives & Rewards

Free Onsite Parking

Career Development

Qualifications

• Excellent customer service skills and experience in contact centre roles.
• Strong negotiation and upselling abilities.

Responsibilities

• Deliver exceptional customer service and support.
• Work towards office targets and KPIs.

Skills

Customer Service Skills

Negotiation Skills

Sales Skills

Teamwork

Time Management

Job description

Join Our Team as an Outbound Customer Service Advisor - (Direct Debits)

Are you ready to embark on an exciting journey as a Customer Service Advisor within the direct debit arm of our business? We're seeking passionate individuals who thrive in fast-paced environments, love interacting with people, and are dedicated to delivering exceptional service with a smile.

Position: Customer Service Advisor (Direct Debit)

Salary: £12.05 per hour / £25,064 per annum - £30,000 OTE

Contract: Permanent

Location: Glasgow (Our head office)

Working Hours: Monday to Friday (Office hours)

Perks & Benefits

• Pension: Secure your future with our comprehensive pension plan.
• Staff Discount: Enjoy exclusive discounts on our products/services.
• Weekly Pay: Get rewarded for your hard work every single week.
• Bonus Scheme: Earn extra rewards based on your performance.
• Incentives & Rewards: Exciting incentives and rewards to recognise your achievements.
• Free Onsite Parking: Hassle-free parking for all our team members.
• Career Development: Opportunities for growth and advancement within the company.

Why Join Us?

• Demanding yet fun environment, challenge yourself in a fast-paced yet enjoyable workplace where every day is different.
• Stability: Secure your future with a permanent position offering stability and long-term growth opportunities.
• Salary: £12.05 per hour, circa £25,000 per year, with an OTE of approximately £30,000.
• Don't miss out on this fantastic opportunity to kick-start your career and be part of a supportive team that values your contributions. Apply now and let's embark on this exciting journey together!

Additional Information

To find out more about our story, click here - Our Story - McQueens Dairies

Required Experience

• Excellent customer service skills, with previous experience in contact centre positions highly desirable.
• A proven record in upselling products to existing customers.
• Strong negotiation and sales skills.
• Ability to work both as part of a team and independently.
• Ability to work towards office targets and KPIs.
• The ability to use initiative and manage your time effectively.
• Enthusiastic and passionate team member.
• Ability to work in a fast-paced environment.