Customer Service Advisor – Belfast City Centre (Full-Time)

Honeycomb; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading financial services organisation in Belfast seeks a passionate Customer Service Advisor. This full-time role requires delivering friendly and professional service across various banking products. Candidates should possess strong communication skills and a minimum of 6 GCSEs, including English and Maths. Join a team that values customers and community alike.

Qualifications

• Passion for helping people and thriving in a busy, team-oriented setting.
• Strong communication and interpersonal skills.
• Previous experience in a customer-facing role.

Responsibilities

• Deliver exceptional service, ensuring every customer feels valued.
• Recommend suitable banking products tailored to individual needs.
• Support customers with tasks such as account openings and processing withdrawals.

Skills

Communication

Interpersonal skills

Attention to detail

Time management

Education

6 GCSEs (Grade C or above), including English and Maths

Job description

Honeycomb is proud to partner with a well-established financial services organisation to recruit a Customer Service Advisor based in Belfast City Centre. This full-time, permanent role offers a fantastic opportunity to join a reputable company that places customers and community at the heart of everything they do.

The Role

As a Customer Service Advisor, you'll be the first point of contact for customers, delivering professional, friendly service and offering support on a wide range of banking products and services.

• Deliver exceptional service, ensuring every customer feels valued and supported.
• Recommend suitable banking products tailored to individual needs.
• Support customers with tasks such as opening accounts, processing withdrawals, and updating details.
• Complete transactions accurately while following compliance procedures.
• Work collaboratively with your team to ensure a positive, efficient branch environment.

About You

You're passionate about helping people and thrive in a busy, team-oriented setting.

Essential:

• Previous experience in a customer-facing role.
• Minimum of 6 GCSEs (Grade C or above), including English and Maths.
• Strong communication and interpersonal skills.
• Attention to detail and excellent time management.

Desirable:

• Experience in banking or financial services is an advantage.

If you require assistance during the recruitment process due to a disability, please contact us to discuss accommodations. Honeycomb is committed to providing equal opportunities for all applicants.

How to Apply

To apply, submit your up-to-date CV via the link provided or contact Cora Montgomery at Honeycomb on 028 9620 7050 To apply, submit your up-to-date CV via the link provided or contact Cora Montgomery at Honeycomb on 028 9620 7050 .