Customer Service Advisor at Natural Lighting

HipHopTune Media; United Kingdom; Remote; GBP 27,000 - 32,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join its innovative team. This fully remote position is perfect for individuals passionate about providing exceptional customer support and enhancing customer experiences. The role involves assisting customers with their lighting needs, ensuring they receive the best advice and service. With a commitment to quality and innovation, this company offers a supportive environment where your contributions will help shape beautiful and functional spaces. If you thrive in a collaborative atmosphere and are eager to make a difference, this opportunity is for you!

Benefits

Company Laptop

Flexible Working Hours

Team Meet-ups

Qualifications

• Excellent verbal and written communication skills are essential.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver exceptional customer service and support.
• Assist customers with their lighting projects and inquiries.

Skills

Communication Skills

Teamwork

Customer Service

Flexibility

Initiative

Job description

Customer Service Advisor at Natural Lighting

National Lighting is looking for a Customer Service Advisor with excellent communication skills to join our team in a fully remote role. If you are passionate about delivering exceptional customer support and meet the job requirements, we encourage you to apply.

National Lighting is a leading name in the British lighting market, known for offering high-quality products and expert advice. With a rich heritage rooted in the UK, we aim to be the nation’s largest and most trusted lighting provider.

At National Lighting, we believe lighting is more than just illumination—it enhances moods, defines spaces, improves security, and brings people together. From our origins as a small lamp seller, we have grown into the UK’s premier importer and manufacturer of lighting supplies, serving professionals and consumers across the country.

Why Choose National Lighting?

• Extensive Product Range: Thousands of lighting solutions and electrical accessories sourced from UK warehouses.
• Quality You Can Trust: All products meet rigorous safety and energy-efficiency standards, with warranties of up to 5 years.
• Innovative and Reliable: Weekly product updates ensure we meet every project’s needs, from large-scale commercial installations to home improvement solutions.

Join us in delivering exceptional service and helping our customers create beautiful, functional spaces. Apply today to become part of a company dedicated to innovation, quality, and customer satisfaction.

Position: Customer Service Advisor

Salary: From £27,000 a year

Job Type: Full Time

Location: Remote, UK

About the Role

At National Lighting we sell everything to do with lighting. No matter how unique someone’s project, budget or taste, we are there to provide home/ commercial design inspiration with quick delivery and great service.

Having taken the industry by storm over 25 years ago, we are now expanding our team to meet increasing customer demand with a customer service advisor to start in January 2025.

Details:

HRS – 09:00 – 17:00 Monday to Friday – earlier finish on Fridays

Mainly working from home but with regular meet ups with the team.

Main Duties

As a Customer Service Executive you will need to demonstrate:

• A positive, happy and can-do attitude
• Initiative and pride to look after YOUR customers and help your colleagues
• Excellent verbal and written communication
• Ability to work as part of a team and on your own
• Flexibility to pitch in and cover the workload at peak trading times.

So who are we looking for?

We are looking for the new person to start with us in January 2025.

You will be given full training, a company laptop and the chance to join a great team.

If you would like to apply, please provide a short covering letter, explaining why you would be perfect for the role and an up-to-date CV.

We look forward to hearing from you.

Required Documents

• CV/Resume

Application Process

Interested and qualified candidates should kindly CLICK HERE to learn more and apply.